Start New Financial
INDUSTRY
Debt Relief Financial
Start New Financial, LLC, alternately named Start New Settlement, LLC, as well, was established in 2013, to address the growing demand for debt relief and settlement from people in the entire US who are overwhelmed by the burden of their debts and are drowning in them. They offer several debt relief options that always find a custom fit for everyone in accordance with their respective client’s individualized predicament. Start New Financial, stands out as the most caring and responsible in their industry, and prides itself on its integrity, honesty, reliability, effectiveness, and of always enrolling their clients in the very best, most convenient and beneficial debt relief program available to them. Since Start New Financial’s advent, it has become a welcome staple in the debt relief industry headquartered in Grand Rapids, Michigan, having successfully helped thousands of families, saving them millions of dollars while avoiding bankruptcy to their complete satisfaction.
The Constraints
Prior to partnering with Best Option Co, Start New Financial was experiencing bottlenecks in the expansion of its digital operation due to its lack of a strong online presence needing an efficient way to quickly and seamlessly collect client applications in order to process these at a faster and more user-friendly pace.
The staff had been working with various software programs that had not been integrated into a central customer relationship management system, so they were more like losing and wasting precious time with repetitive tasks that frustrated everyone and clients and could have been accomplished with a comprehensive business software solution.
There was no conversion in Google Analytics set up on their site so they could not track the traffic that was visiting their website. Start New Financial could not make the wise, important decisions based on this tremendously valuable data because it was missing.
Like many small businesses, Start New Financial was restricted by their budget from hiring a software development company to provide them the results they so needed. Despite not being satisfied with their online operational activities due to the use of many software programs to deliver their services, they were unsure of which company to hire for their urgent web needs because choosing the wrong company would have led to an enormous loss of valuable time and the limited resources they were working with.
Best Option’s Approach = Very Positive Return On Investment
The first step in Best Option Co’s transforming Start New Financial was the development of an in-depth website strategy that fully helped all parties clearly and concisely understand the strengths, weaknesses, and opportunities found. During this process, our Best Option Co. team identified three key areas the new process would have to cover:
- An easier way to collect Applications online.
- An easier way to manage client relationships.
- A fast way to demonstrate real value to prospective clients by providing an online account to all its clients.
Innovative Design, Features & Functions
To solidify the website’s role as a user-friendly companion forStart New Financial, our Best Option team implemented several new site features. Some of these were an online Application that merchants can sign and tracks IP and document origination; this allows the Start New Financial team to easily increase delivery and response rate by at least 30%, plus we configured a robust CRM for its staff to manage the merchant Applications that began to flood online, and we created an online account feature for its merchant clients. Finally, we set up analytics on the site to give the Start New Financial team the ability to make split-second executive decisions based on real-time data.
Updated Website Infrastructure
During our CRM and website strategy, our Best Option team identified three core user segments the new CRM and website needed to serve:
Start New Financial’s staff, merchants, and lenders. These audiences helped set the goalposts as our UI, UX, and Development teams developed the website architecture, an effort that resulted in several purpose-built innovations, as well as configuring the robust CRM. Most noteworthy of these is a unique account management experience for its merchants and bringing an ease of process for its Funding Agents.
New Content Management Solution
At the core of the Start New Financial brand is its relationship with all its merchant clients – a strategic pillar that had to translate to digital. To accomplish this, our Best Option team developed the website on the MYSQL database, integrated it with Zoho CRM with Zapier. Thus, giving Start New Financial the ability to update information all the while making it transparent to its Funding Agents and merchant accounts through its new-and-improved Best Option world-class website.
Positive Impact On The Bottom Line
In this increasingly digital world, now has a world-class website integrated with a standout CRM that stands alone, by itself and is a trending viable competitor. Meanwhile, all its merchant clients are now happily enjoying the highly efficient, stress-free, easy and seamless user-friendly online application process. With this new digital foundation permanently laid out, there’s no limit when it comes to future innovation and expansion – setting the stage for this new, and exciting chapter in s success story. Not in a matter of years, but just in mere months, Best Option Co created Start New Financial’s website and integration with the highest quality yet so underpriced that it was comfortably well within their budget and resources. They are so thrilled and still cannot believe their great fortunes that a business friend recommended Best Option Co to them.
Notwithstanding the pandemic, traffic and business via Start New Financial’s website have so quickly optimized, scaled, and multiplied so greatly, that its fully satisfied owners are so pleased all the way to the bank, with both their now highly-successful business with their website and its design they’re so proud of. Now the owners also finally are empowered with complete control of their website and all its content without having to go through the inconvenience of locating its developer. And their entire website is securely backed up and lucratively very successful. All of their merchants are now simply applying online for funding and loans quickly and conveniently within minutes, with a great shot of being funded the very same day they apply. So the owners are saving more money because with our awesome website they found themselves with an excess of two employees they were able to put through attrition. Now the owners are able to also manage their accounts and update their profile information conveniently online as well, instantly at their pleasure. EVERYTHING so simply with their fingertips.
Best Option Co configured Start New Financial’s customer relationship management software to do email marketing automations, automated reporting, and automated document generation, such as applications and contracts. This has resulted in a minimum of 31.7% increase in response time and increased satisfaction from Funding Agents staff members at Start New Financial as well as happy merchant clients galore, as they are receiving their funding faster and stress-free. These are but a few Testimonial case studies of all the benefits of trusting everything having to do with your company website in the caring and experienced hands of the experts here at Best Option Co., of the many benefits and improvements offers all its valued clients thanks to Best Option Co. Cheers!.
Start New Financial